Author Topic: Tech help  (Read 5184 times)

hermes2015

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Re: Tech help
« Reply #75 on: June 09, 2018, 08:25:37 AM »
I am posting this from my Samsung S3 tablet, because I cannot get into HAF as I usually do on my Win 7 desktop. When I go to the site it displays the message:

An Error Has Occurred!
Sorry hermes2015, you have been banned from using this forum!
This ban is  not set to expire.


What is going on?

First you have not been banned, obviously. What has happened is that you access the internet via your ISP via a dynamic IP address. Your dynamic IP address has changed. The one it has changed to is associated with a ban. I need you to tell me the IP you using on your Windows 7 Desktop so I can find the ban associated with it is and modify that. Once that is done you'll need to clear your browsers ccashe.

Thanks. I will get back to you.  I think what screwed it up was my setting up ExpressVPN last night. So I think it's going to assign a new IP address every time. I am just doing a few things and will send my address without the VPN activated a bit later.

If you VPN is going to assign a new IP each time we may have minor recurring issue. But we'll see.

No, I will work around it by simply switching off the VPN. I don't need it all the time. The IP is always 155.93.151.13 without the VPN.

So are you accessing OK from your desktop now?

No, this is from the tablet. Still not working on the desktop. The interesting thing is the table's IP is also 155.93.151.13.

hermes2015

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Re: Tech help
« Reply #76 on: June 09, 2018, 08:29:49 AM »
Just remembered that a Windows security update was recommended by the VPN software,  which I did. Perhaps I should roll back and see what happens.

Tank

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Re: Tech help
« Reply #77 on: June 09, 2018, 08:32:29 AM »
I've just updated and the F***ing thing changed my keyboard settings @ -> " and " -> @ WTF!


Hmmmm. Odd. I'm off out now for the day. So I'll pick this later today.
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hermes2015

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Re: Tech help
« Reply #78 on: June 09, 2018, 08:37:21 AM »
I've just updated and the F***ing thing changed my keyboard settings @ -> " and " -> @ WTF!


Hmmmm. Odd. I'm off out now for the day. So I'll pick this later today.

OK thanks. In the meantime I'll play around. At least I can connect wth the tablet.

Dave

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Re: Tech help
« Reply #79 on: June 09, 2018, 08:58:25 AM »
Hermes, did you clear your browser cache?

After a similar event I ended up un- then re-installing the browser to clear the problem.

Though I think that was possibly malware that time.
Tomorrow is precious, don't ruin it by fouling up today.

hermes2015

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Re: Tech help
« Reply #80 on: June 09, 2018, 09:15:25 AM »
Hermes, did you clear your browser cache?

After a similar event I ended up un- then re-installing the browser to clear the problem.

Though I think that was possibly malware that time.

That's an excellent suggestion.  I am doing something else now but will try later and report back. Perhaps the VPN has left something that needs clearing.

hermes2015

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Re: Tech help
« Reply #81 on: June 09, 2018, 10:00:54 AM »
Hermes, did you clear your browser cache?

After a similar event I ended up un- then re-installing the browser to clear the problem.

Though I think that was possibly malware that time.

 :daisies:
Well, Dave, that was the solution! Thank you for suggesting I clear the browser cache. Everything seems to be back to normal.

Worth remembering in future.

Dave

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Re: Tech help
« Reply #82 on: June 09, 2018, 11:12:09 AM »
Hermes, did you clear your browser cache?

After a similar event I ended up un- then re-installing the browser to clear the problem.

Though I think that was possibly malware that time.

 :daisies:
Well, Dave, that was the solution! Thank you for suggesting I clear the browser cache. Everything seems to be back to normal.

Worth remembering in future.

Actually I think Tank suggested it in his first response - I was just twesking it. Caches csn be a real pain, I clean mine fairly pften now, the benefits they offer rarely outdo the problems in my ecperience! Most sites that reslly need cookies etc will let uou know and reset them. So fsr it has not given me any problems.

I also check my bookmarks, some sites decide you need them on their list and insert themselves,
Tomorrow is precious, don't ruin it by fouling up today.

hermes2015

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Re: Tech help
« Reply #83 on: June 09, 2018, 11:39:16 AM »
Hermes, did you clear your browser cache?

After a similar event I ended up un- then re-installing the browser to clear the problem.

Though I think that was possibly malware that time.

 :daisies:
Well, Dave, that was the solution! Thank you for suggesting I clear the browser cache. Everything seems to be back to normal.

Worth remembering in future.

Actually I think Tank suggested it in his first response - I was just twesking it. Caches csn be a real pain, I clean mine fairly pften now, the benefits they offer rarely outdo the problems in my ecperience! Most sites that reslly need cookies etc will let uou know and reset them. So fsr it has not given me any problems.

I also check my bookmarks, some sites decide you need them on their list and insert themselves,

Yes, I see that. I missed it for some reason.