Happy Atheist Forum

Getting To Know You => Ask HAF => Topic started by: AnimatedDirt on February 03, 2011, 06:43:54 PM

Title: Do you have a login problem?
Post by: AnimatedDirt on February 03, 2011, 06:43:54 PM
My problem is this;  I use one computer during the day and another, from another location, in the evening.  Early on, I didn't have a problem logging in from either computer or location.  In the past few weeks, I've not been able to login from my evening computer.  My daily computer is a PC and my evening computer is a MAC.

I do the normal logging in process and get the old, You've exceeded the max. allowed number of login attempts...you now also have to solve the CAPTCHA below.

So I login with my username, enter my password and enter the code for the CAPTCHA.  I then click the Login button...and the vicious circle begins again at the You've exceeded the max. allowed number of login attempts...

I try three to four times and then quit trying figuring I may be locked out if I try too many times unsuccessfully.

Has anyone else experienced this or the like or does anyone know what I may be doing wrong?
Title: Re: Do you have a login problem?
Post by: LegendarySandwich on February 03, 2011, 06:45:46 PM
This is a related thread. (http://happyatheistforum.com/viewtopic.php?f=39&t=6539)

Are you sure you're entering the CAPTCHA characters correctly?
Title: Re: Do you have a login problem?
Post by: AnimatedDirt on February 03, 2011, 06:50:26 PM
Quote from: "LegendarySandwich"This is a related thread. (http://happyatheistforum.com/viewtopic.php?f=39&t=6539)

Are you sure you're entering the CAPTCHA characters correctly?
I hope so...I can't be THAT blind time and time again.
I saw that other thread, thx.  :)
Title: Re: Do you have a login problem?
Post by: Whitney on February 03, 2011, 06:54:20 PM
AD's problem hasn't been solved yet, it's not related to captcha.  I was able to replicate it on my netbook (which means I can't log in from my netbook).

Netbook is running windows 7; using firefox.
Title: Re: Do you have a login problem?
Post by: LegendarySandwich on February 03, 2011, 06:56:07 PM
Maybe you have to log out from one computer before you can log in from another.
Title: Re: Do you have a login problem?
Post by: AnimatedDirt on February 03, 2011, 07:01:56 PM
Quote from: "LegendarySandwich"Maybe you have to log out from one computer before you can log in from another.
That would be odd considering I didn't do that in the past and don't need to do that on other forums.  I can try that, but I'm afraid the problem, whatever it is, may invade this computer once I log out.  I guess I'll have to give that a try though.  I hope it's that easy.
Title: Re: Do you have a login problem?
Post by: LegendarySandwich on February 03, 2011, 07:03:18 PM
Quote from: "AnimatedDirt"
Quote from: "LegendarySandwich"Maybe you have to log out from one computer before you can log in from another.
That would be odd considering I didn't do that in the past and don't need to do that on other forums.  I can try that, but I'm afraid the problem, whatever it is, may invade this computer once I log out.  I guess I'll have to give that a try though.  I hope it's that easy.
It's not supposed to do that, obviously, but it very well could be the problem.
Title: Re: Do you have a login problem?
Post by: Whitney on February 03, 2011, 07:16:11 PM
Quote from: "AnimatedDirt"
Quote from: "LegendarySandwich"Maybe you have to log out from one computer before you can log in from another.
That would be odd considering I didn't do that in the past and don't need to do that on other forums.  I can try that, but I'm afraid the problem, whatever it is, may invade this computer once I log out.  I guess I'll have to give that a try though.  I hope it's that easy.

I tried logging out then back in on my laptop (not the netbook) and didn't have a problem logging back in.  So you should be okay; you have my email if it doesn't work.
Title: Re: Do you have a login problem?
Post by: AnimatedDirt on February 03, 2011, 07:32:56 PM
Quote from: "Whitney"
Quote from: "AnimatedDirt"
Quote from: "LegendarySandwich"Maybe you have to log out from one computer before you can log in from another.
That would be odd considering I didn't do that in the past and don't need to do that on other forums.  I can try that, but I'm afraid the problem, whatever it is, may invade this computer once I log out.  I guess I'll have to give that a try though.  I hope it's that easy.

I tried logging out then back in on my laptop (not the netbook) and didn't have a problem logging back in.  So you should be okay; you have my email if it doesn't work.
I will give this a shot this evening (biting nails).
Title: Re: Do you have a login problem?
Post by: Whitney on February 03, 2011, 07:35:12 PM
If possible catch some screen shots of what it does; that may help some of the tech people on the board diagnose the problem.
Title: Re: Do you have a login problem?
Post by: AnimatedDirt on February 04, 2011, 03:44:16 PM
I forgot to logout of this computer yesterday!  Grr.

I *should remember to do so today.
Title: Re: Do you have a login problem?
Post by: Whitney on February 04, 2011, 03:47:11 PM
Quote from: "AnimatedDirt"I forgot to logout of this computer yesterday!  Grr.

I *should remember to do so today.

Since I keep mine all perpetually logged in till the computer decides to log me out...it probably shouldn't be the actual problem, just something worth trying.

Perhaps try resetting your history/cookies on the computer that is not working then going to the bottom of the forum page and clicking on  "delete all board cookies" located towards the very bottom right of the page....then try logging in again.
Title: Re: Do you have a login problem?
Post by: AnimatedDirt on February 08, 2011, 01:02:07 AM
FIXED!

As it turns out, I only needed to reset my password and that did the trick.  :)
Title: Re: Do you have a login problem?
Post by: Asmodean on February 08, 2011, 12:27:53 PM
For the record: I am sometimes logged in simultaneously on two computers sharing an IP and one on a different IP. Never had a problem with it. I don't think these boards are like MSN - they don't actively keep track of a user being logged in two or more places at once, beyond IP and action logging nor do they prevent such logins... As far as I can demonstrate, that is.
Title: Re: Do you have a login problem?
Post by: Whitney on February 27, 2011, 10:32:31 PM
I received the following in email today...any suggestions?

QuoteHi Rastelin from the forum here. I tried to log in to the happy atheist forum but it would not accept my log in data. I requested a new password and got it, but it did not help either.
It tells me that my account is activated and all, but nevertheless refuse to accept the log in.

It all started after the code confirmation was introduced. Please help. I am out of ideas.

note, since this email was sent to me from an account different than the one Rastelin used to register I have asked the person to send me an email from the registered account...waiting on response.

He says he already reset his password.

We have already ruled out it being a new computer or it being Caps Lock.

When he emails me from his registered account I was thinking of trying manually changing the password then emailing the new one to him.

What else could it be? (or if I don't get an email as requested I'll assume it was attempted theft of the account)
Title: Re: Do you have a login problem?
Post by: Tank on February 27, 2011, 10:53:03 PM
Quote from: "Whitney"I received the following in email today...any suggestions?

QuoteHi Rastelin from the forum here. I tried to log in to the happy atheist forum but it would not accept my log in data. I requested a new password and got it, but it did not help either.
It tells me that my account is activated and all, but nevertheless refuse to accept the log in.

It all started after the code confirmation was introduced. Please help. I am out of ideas.

note, since this email was sent to me from an account different than the one Rastelin used to register I have asked the person to send me an email from the registered account...waiting on response.

He says he already reset his password.

We have already ruled out it being a new computer or it being Caps Lock.

When he emails me from his registered account I was thinking of trying manually changing the password then emailing the new one to him.

What else could it be? (or if I don't get an email as requested I'll assume it was attempted theft of the account)
You could reset the password manually and then get McQ to try to log in briefly just to see if the login is working correctly from a known functioning PC. If all is well then tell Rastelin the password and all things being equal he should be able to log in as well.
Title: Re: Do you have a login problem?
Post by: Whitney on February 28, 2011, 12:15:22 AM
Quote from: "Tank"You could reset the password manually and then get McQ to try to log in briefly just to see if the login is working correctly from a known functioning PC. If all is well then tell Rastelin the password and all things being equal he should be able to log in as well.

good idea (or I could even test it by trying to log in).  For now I'm still waiting to be emailed back...don't want to reset anything till after that.
Title: Re: Do you have a login problem?
Post by: Asmodean on February 28, 2011, 01:50:39 PM
Before you guys do anything drastic, always try deleting temp files, cookies, and saved passwords.

It's actually quite amazing, how many problems that simple solution can fix.

That done, run a virus scan. THAT done, request a new password (possibly one manually changed by an admin). That done and still not working, get pissed off and smash something. Don't stab yourself in the eye with a letter opener though... Is painful  :P

(Actually, get phpBB support then)
Title: Re: Do you have a login problem?
Post by: The Magic Pudding on February 28, 2011, 01:56:44 PM
If you have to do the manual entry of username watch the auto fill of your password because it may put an old one in, and you can't tell cause all you see is dots.
Title: Re: Do you have a login problem?
Post by: Whitney on February 28, 2011, 03:25:28 PM
Quote from: "The Magic Pudding"If you have to do the manual entry of username watch the auto fill of your password because it may put an old one in, and you can't tell cause all you see is dots.

lol...yes it does that.  But it doesn't autofill the confirmation field so that's a good reminder.

I still haven't gotten an email from his registered email account (requested it over 12 hours ago with no response)...starting to think this was an elaborate attempt to steal an account.